General objectives of the function:
Development, implementation, maintenance and monitoring of the L&D work in the projects according to MSF policies, standards and values – in order to support a continual high level of capability and performance to meet operational goals. Contribute to the development of L&D activities in the projects by supporting the Management Team in the analysis of learning needs and use of appropriate L&D solutions. Provides active support to staff (international and national) regarding the use of L&D tools and the implementation of work-related L&D activities in the project. This position is intended to be anchored in a big project rather than in the coordination of a mission, with a focus on activating L&D directly in teams, communities of practice and in experiential, on-the-job situations.
Key responsibilities include:
- Defines procedures and ensures the implementation, monitoring, maintenance and correct functioning of the L&D tools, processes and plans.
- Manages L&D activities in support of and in close collaboration with the field supervisors, managers &/or field coordinators responsible for each department (logistics, medical, supply, etc.).
- Carries out learning needs assessment and feasibility studies in the project to provide line managers with alternatives and possible solutions. Upon approval of line manager, liaises directly with the staff to identify learning needs, supporting L&D plans & solutions, and prioritization of requests.
- In close collaboration with the HR Manager, plans & supports all L&D aspects of the employee development cycle, induction processes, individual and team development & training plans, performance evaluations, relevant aspects of recruitment, as well as communication about and upkeep of L&D tools and opportunities. Ensures follow-up and evaluation to support staff in transfer of learning to performance after L&D processes and learning events.
- Develops L&D tools, processes & strategy when needed together with the PDM &/or HRCo to implement with the HR Manager and with project leaders & managers.
- Ensures the proper documentation, filing and the compilation of records of training courses and learning programs and regularly shares them with the hierarchical and with the functional report (HR Manager, PDM, HR Coordinator).
- Acts as a technical L&D specialist, providing advice, technical feedback about and follow-up on quality of implementation of L&D activities linked to operational needs and objectives. When required, acts in Flying/ Mobile role to provide L&D technical advice and support to other parts of the mission in collaboration with the PDM.
Context specific accountabilities:
- Responsible for follow-up of induction and onboarding programs, Feedback Feedforward plans with the Coordinators, Managers and Supervisor.
- Mission focal point for mission tools, library, SharePoint files, MSF institutional trainings, administrative process and all related LND activities (Welcome to MSF, templates, cross-Cultural Competency training, Tembo, international trainings, detachment list, learning assessment and others).
- In close coordination with the technical referent and Hr Department, to organize all practical details and administrative for the learning events (Trainings, workshops, HR events, team building, etc).
- Seeks support in templates and other updates on LnD from the LnD Advisor in HQ
- Conduct pre-training, in-training, and post-training evaluation for feedback to address challenges and impediments to effective learning, document and share lessons learned.
- Other activities closely related to the main objective of the position
Required Skills
Behavorial Flexiblity, Teamwork & Cooperation, Quality Oriented, Result Oriented,